Welcome to the The Total Leader Embraces Mass Customized Learning course. [Register Here] The current facilitator is Jeanne Burckhard-McKenna, For any additional questions, please contact Graduate Credit Coordinator, Kim Coronado at  

The module uses the eBook Inevitable Too!  The Total Leader Embraces Mass Customized Learning by Charles Schwahn & Beatrice McGarvey as our main text, as well as some articles and videos. 

The course incorporates strategic design, the five leadership domains of the total leader and empowering change.  What will your system look like, feel like, and be like when you and your system are operating at your ideal best?  Leadership development is ultimately personal development.


  • Book - Inevitable Too!  The Total Leader Embraces Mass Customized Learning by Charles Schwahn & Beatrice McGarvey.  We are not able to have this book on TIE Reads.  Sorry for your inconvenience.
  • Syllabus, Rubric
  • Instructor's Resume


My name is Jeanne Burckhard-McKenna.  I will be your instructor for this class which is based on the book, Inevitable Too!  I work for the TIE (Technology & Innovation in Education) office in Rapid City, SD.  Although, I have only been with the TIE office since November 2015, I have 28 years of experience in education both as a teacher and administrator as well as an adjunct professor.  I also have 8 years of experience in management in the business world.  My bachelor degree is in elementary and special education from BHSU, and my master degree is in educational administration from SDSU. 

I want you to think about Mass Customized Learning.  What does this mean to you?  You will need to either purchase an e-book or hard copy of Inevitable Too!  The Total Leader Embraces Mass Customized Learning by Charles Schwahn & Beatrice McGarvey.  This class is geared towards educational leaders or those interested in this field, and what their role is in mass customized learning.

As we travel throughout the book, we will have 5 units.  This is a self-paced course, but it is best if you pace yourself to a maximum of one unit per every two weeks. I will give you feedback on your completion rate on a weekly basis.  Please post your assignments as well as any questions to the e-mail address provided.  I look forward to having you with me on this adventure of self-analysis regarding leadership.  Let’s get started.


Welcome to the Leader online module! This class will utilize the book Inevitable Too: The Total Leader Embraces Mass Customized Learning.

Unit 1: Introduction and Chapter 1 - Total Leaders

Unit 2: Chapter 2 - The Mass Customized Learning Vision

Unit 3:  Chapter 3 - The Authentic Leader and Chapter 4 - The Visionary Leader

Unit 4: Chapter 5 - The Relational Leader and Chapter 6 - The Quality Leader

Unit 5: Chapter 7 -The Service Leader and Epilogue - The Incongruent Walrus


TIE's online professional learning courses are intended for use by districts that join TIE Membership. The content is intentionally open so that TIE members can freely peruse the materials. If you are using this for professional purposes, please contact TIE to join Membership. Thank you.